99x09 Terms & Conditions
These Terms & Conditions govern your use of the 99x09 platform, including account registration, deposits and withdrawals, sports betting, casino games, bonuses, and all other services offered to players in Bangladesh. Please read this document carefully before using 99x09.
Key Points at a Glance
The following summary highlights the most important aspects of these Terms & Conditions. This summary does not replace the full legal text below — please read all sections in full.
Age Requirement: 18+
You must be at least 18 years old to register and use 99x09. Age verification is required before any withdrawal is processed. Accounts found to belong to minors are immediately suspended.
One Account Per Person
Each player may hold only one 99x09 account. Duplicate accounts are prohibited and will result in suspension of all associated accounts and forfeiture of any balances held.
BDT Transactions Only
All deposits and withdrawals on 99x09 are processed in Bangladesh Taka (৳). The minimum deposit is ৳200. Mobile wallet withdrawals via bKash, Nagad, and Rocket are typically processed within 30 minutes for verified accounts.
Fair Use Policy
Any use of software tools, bots, exploit strategies, or collusion to gain an unfair advantage on 99x09 is strictly prohibited and will result in immediate account closure and forfeiture of winnings.
Bonus Wagering Requirements
All bonuses and promotional credits are subject to wagering requirements before withdrawal. Bonus terms including minimum odds, eligible games, and expiry periods are specified in each individual promotion.
Account Security
You are solely responsible for maintaining the confidentiality of your 99x09 login credentials. 99x09 will never ask for your password. Report any suspected unauthorised access to our support team immediately.
Important: By creating an account and using the 99x09 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use the 99x09 platform.
1. Definitions
Throughout these Terms & Conditions, the following terms carry the meanings defined below. Understanding these definitions is important for interpreting your rights and obligations as a user of the 99x09 platform.
| Term | Definition |
|---|---|
| "99x09" / "we" / "us" / "our" | The 99x09 online gaming platform, accessible at 99x09.net, and the entity operating that platform. |
| "Player" / "you" / "your" | Any individual who has registered a 99x09 account and uses the platform for sports betting, casino gaming, or any other service offered by 99x09. |
| "Account" | The individual registered account created by a player on the 99x09 platform, through which all gaming activity, deposits, withdrawals, and support interactions are conducted. |
| "Balance" / "Account Balance" | The total amount of Bangladesh Taka (৳) held in a player's 99x09 account at any given time, comprising real-money funds and any applicable bonus credits. |
| "Real Money Funds" | Funds deposited by the player directly using bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard — distinct from bonus credits issued by 99x09. |
| "Bonus Credits" | Promotional funds credited to a player's account by 99x09, subject to wagering requirements and promotion-specific terms before they may be withdrawn as real money. |
| "Wagering Requirement" | The total amount a player must bet — calculated as a multiple of the bonus credit or deposit amount — before bonus-derived winnings become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity and age verification process required by 99x09 before processing any withdrawal from a player's account. |
| "Platform" | The 99x09 website (99x09.net), all associated pages, game interfaces, sportsbook, live casino, payment system, and any mobile-optimised versions thereof. |
| "BDT" / "৳" | Bangladesh Taka — the official currency of Bangladesh, used exclusively for all financial transactions on the 99x09 platform. |
2. Acceptance of Terms
2.1 Agreement to Be Bound
By accessing the 99x09 platform, creating an account, making a deposit, placing a bet, or participating in any game or promotion, you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. These Terms & Conditions form a binding contract between you and 99x09.
2.2 Amendments and Updates
99x09 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify active players via in-platform notification or email. Your continued use of the 99x09 platform after any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.
2.3 Governing Language
These Terms & Conditions are written in English. In the event of any conflict between an English version and any translated or summarised version, the English text shall prevail.
2.4 Severability
If any provision of these Terms & Conditions is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the document, which shall continue in full force and effect.
If you do not agree with these Terms & Conditions, or if you are under 18 years of age, or if it is unlawful for you to participate in online gambling in your jurisdiction, you must close this page and refrain from using 99x09. Players in Bangladesh are responsible for understanding the legal framework applicable to online gaming in their area.
3. Account Registration & Eligibility
3.1 Eligibility Requirements
To register and maintain a 99x09 account, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the platform:
- You are at least 18 years of age.
- You are registering as an individual in your own name and for your personal use only.
- You do not already hold an existing 99x09 account under any name or alias.
- You are acting on your own behalf and not on behalf of any third party.
- You have full legal capacity to enter into a binding agreement under the laws applicable to you.
- You are not a current or former employee, contractor, or close associate of 99x09 or any of its game or payment partners.
3.2 Registration Information
During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile phone number. Providing false, misleading, or incomplete information during registration is a material breach of these Terms & Conditions and may result in immediate account suspension.
3.3 One Account Per Player
Each player may hold only one active 99x09 account. Duplicate accounts are strictly prohibited. If 99x09 identifies that a player holds more than one account, all associated accounts may be suspended, all balances may be forfeited, and any pending withdrawals may be cancelled. Players who have previously self-excluded are not permitted to create a new account during their exclusion period.
3.4 Identity Verification (KYC)
99x09 reserves the right to request identity verification documents from any player at any time. Prior to processing any withdrawal, all accounts must complete the KYC process by submitting valid government-issued photo identification and proof of address. Accepted documents include a National ID Card (NID), passport, or driving licence. 99x09 may also request proof of the payment method used for deposits. Accounts that fail to complete KYC within a reasonable timeframe may have withdrawal requests suspended until verification is complete.
3.5 Account Security
You are fully responsible for maintaining the confidentiality of your 99x09 account credentials, including your username and password. You must not share your login credentials with any third party. All activity conducted through your account — whether or not you authorised it — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must contact 99x09 support immediately via in-platform live chat.
Age Verification: 99x09 enforces a strict 18+ policy. We reserve the right to suspend any account and request proof of age at any time. Accounts confirmed to be owned by individuals under 18 will be closed immediately, and any deposited funds will be returned to the payment source.
4. Deposits & Withdrawals
4.1 Accepted Payment Methods
99x09 accepts deposits and processes withdrawals via the following payment channels, all denominated in Bangladesh Taka (৳):
- Mobile Wallets: bKash, Nagad, Rocket, Upay
- Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank
- International Cards: Visa, Mastercard
Payment methods available to an individual player may vary depending on the player's location within Bangladesh, the player's verified account status, and current payment partner availability. 99x09 reserves the right to add or remove payment methods at any time without prior notice.
4.2 Deposit Terms
The minimum deposit amount on 99x09 is ৳200. There is no maximum deposit limit for standard accounts, though individual payment provider limits may apply. Deposits made via bKash and Nagad are credited to your 99x09 account balance instantly upon transaction confirmation. Bank transfer deposits may take up to 24 hours to reflect, depending on the originating bank's processing schedule.
All deposits must originate from a payment method registered in your own name. 99x09 does not accept deposits from third-party accounts. If a deposit is identified as originating from a third-party source, the deposit will be returned and the account may be reviewed.
4.3 Withdrawal Terms
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. The minimum withdrawal amount is ৳500. Withdrawals to bKash, Nagad, and Rocket are typically processed within 30 minutes for fully KYC-verified accounts during standard operating hours. Bank transfer withdrawals may take up to 3 business days.
99x09 reserves the right to carry out additional verification checks before processing any withdrawal, regardless of whether KYC has been previously completed. During periods of high withdrawal volume — such as during and immediately after BPL match days — processing times may be extended. 99x09 will communicate any such delays via in-platform notification.
4.4 Currency and Conversion
All transactions on 99x09 are conducted exclusively in Bangladesh Taka (৳). 99x09 does not perform currency conversion. If you attempt to deposit from a payment source denominated in a currency other than BDT, your payment provider may apply a conversion, and the amount credited to your 99x09 account will reflect the converted BDT amount received.
4.5 Transaction Limits and Restrictions
99x09 may apply daily, weekly, or monthly transaction limits to individual accounts as part of our responsible gaming framework or as a result of fraud prevention procedures. Players may also set their own deposit limits from the account dashboard. Where 99x09 applies a system-imposed limit, the affected player will be notified.
Fast Payments: 99x09 prioritises fast and reliable payment processing. Our target for bKash and Nagad withdrawals for verified accounts is under 30 minutes. If your withdrawal has not been processed within 2 hours, please contact our support team via in-platform live chat.
5. Betting & Gaming Rules
5.1 General Betting Rules
All sports bets placed on 99x09 are subject to the specific rules applicable to the event type, sport, and market selected. By placing a bet, you confirm that you have reviewed and accepted the applicable rules for that bet. 99x09 reserves the right to void any bet placed in error, at incorrect odds, or as a result of a technical malfunction.
5.2 Cricket Betting
Cricket betting on 99x09 covers all major tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, and bilateral series involving the Bangladesh Tigers. Pre-match and live in-play markets are available. The following rules apply specifically to cricket betting:
- A match must be completed (or have a valid result declared by the governing body) for bets to stand, unless specific market rules state otherwise.
- In the event of a match being abandoned, interrupted, or reduced in overs, settlement will follow the official result declared by the tournament governing body.
- Live in-play bet acceptance is subject to network latency and live data feed availability. 99x09 is not liable for bets not accepted due to connectivity issues outside our control.
- Minimum and maximum stake limits apply to each market and are displayed at the time of bet placement.
5.3 Casino and Slot Game Rules
All casino games — including live dealer tables powered by Evolution Gaming and Ezugi, and slot titles from Pragmatic Play, NetEnt, and Microgaming — are governed by the specific rules of each individual game as provided by the game developer. 99x09 does not modify game mechanics or Return to Player (RTP) rates. All games available on 99x09 use independently certified Random Number Generator (RNG) technology.
5.4 Instant Games (Ludo Quick, Mines Grand, Spribe)
Instant games including 99x09's proprietary Ludo Quick and Mines Grand titles, as well as third-party instant games from Spribe, operate under provably fair mechanics. Game results are generated by certified RNG systems and are not influenced by previous results, account balance, or bet size. Specific rules for each instant game are available within the game interface.
5.5 Prohibited Conduct
The following conduct is strictly prohibited on the 99x09 platform and will result in immediate account suspension and forfeiture of any balance:
- Use of automated betting software, bots, scripts, or any mechanical means to place bets.
- Exploitation of software errors, miscalculated odds, or platform vulnerabilities.
- Colluding with other players to manipulate game or bet outcomes.
- Match-fixing, spot-fixing, or any form of insider information betting.
- Bonus abuse, including creating multiple accounts to claim promotions more than once.
- Placing bets on behalf of third parties or operating as an agent for other players.
- Any activity that 99x09 reasonably determines to constitute fraud or money laundering.
5.6 Dispute Resolution
In the event of a dispute regarding a bet settlement, game result, or transaction, you must contact 99x09 support within 72 hours of the disputed event. Disputes raised after this window may not be investigated. 99x09's decision on bet settlement disputes, once a final review has been conducted, is binding. All disputes are handled in English via in-platform live chat or email to [email protected].
6. Bonuses & Promotions
6.1 General Bonus Terms
From time to time, 99x09 offers bonuses, free bets, reload promotions, and seasonal offers to eligible players. All promotional offers are subject to the specific terms published alongside each promotion, in addition to these general bonus terms. In the event of a conflict, the specific promotion terms take precedence.
6.2 Wagering Requirements
Bonus credits issued by 99x09 are not directly withdrawable. Before any winnings derived from bonus credits may be withdrawn as real money, the applicable wagering requirement must be completed in full. Wagering requirements are expressed as a multiplier (e.g., 20x means you must wager the bonus amount twenty times). The specific multiplier, eligible games, minimum odds, and expiry date are stated in each promotion's individual terms.
6.3 Bonus Expiry
All bonus credits and associated wagering requirements must be completed within the timeframe specified in the individual promotion terms. Bonus credits that have not been wagered by the expiry date will be removed from your account balance automatically. Expired bonus credits cannot be reinstated under any circumstances.
6.4 Promotional Eligibility
99x09 reserves the right to restrict eligibility for any promotion at its sole discretion. Promotions are intended for recreational players making genuine deposits. Players identified as engaging in low-risk bonus arbitrage strategies — including placing offsetting bets across multiple outcomes with the sole intention of converting bonus credits to real money with minimal risk — may have their bonus eligibility restricted or their accounts reviewed.
6.5 Seasonal and Special Promotions
99x09 may offer special promotions tied to culturally significant events in Bangladesh, including Pohela Boishakh (Bengali New Year), Eid ul-Fitr, Eid ul-Adha, Victory Day (16 December), and Independence Day (26 March), as well as major cricket events such as the BPL and T20 World Cup. These promotions are subject to availability and may have limited timeframes. Seasonal promotion terms are published on the 99x09 platform when active.
Responsible Gaming and Bonuses: Players who have active deposit limits, loss limits, or self-exclusion measures in place may not be eligible to receive certain promotional offers. 99x09 does not send unsolicited bonus offers to players who have indicated that they are experiencing gambling-related difficulties.
7. Responsible Gaming
7.1 Our Commitment
99x09 is committed to promoting responsible gambling practices across all player interactions on our platform. We provide a range of tools that allow players to manage and control their gambling activity. These tools are available to all registered players from the account dashboard at no cost and without any waiting period.
7.2 Player-Controlled Limits
Players may set the following limits directly from their 99x09 account dashboard:
- Deposit Limits: Daily, weekly, and monthly caps on total deposits in BDT.
- Loss Limits: Daily, weekly, and monthly caps on total net losses.
- Session Time Limits: Maximum continuous play duration with automatic logout.
- Cooling-Off Periods: Short-term breaks of 24 hours, 48 hours, or 7 days.
- Self-Exclusion: Extended exclusion periods ranging from 30 days to 1 year.
Deposit limit reductions take effect immediately. Requests to increase or remove a deposit limit are subject to a mandatory 7-day cooling-off period before the increase is applied.
7.3 Self-Exclusion
Players who wish to take a break from gambling may apply for self-exclusion directly from their account settings or by contacting 99x09 support. During a self-exclusion period, the player's account will be suspended, login will be prevented, and all marketing communications will cease. Players who attempt to circumvent a self-exclusion by creating a new account are in breach of these Terms & Conditions. 99x09 will close any account identified as a circumvention attempt immediately.
7.4 Underage Gambling Prevention
99x09 maintains a zero-tolerance policy toward underage gambling. We require all players to confirm their age during registration and verify it via KYC before any withdrawal is processed. If a parent or guardian believes that a minor has accessed the 99x09 platform, they should contact our support team immediately at [email protected]. We recommend that parents use internet filtering software to restrict access to online gambling platforms on shared devices.
For full details on our responsible gaming programme, tools, and support resources, please visit our dedicated Responsible Gaming page.
8. Account Suspension & Closure
8.1 Suspension by 99x09
99x09 reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, for any of the following reasons (this list is not exhaustive):
- Breach of any provision of these Terms & Conditions.
- Suspected fraudulent activity, money laundering, or match-fixing.
- Failure to complete KYC verification within a reasonable period.
- Multiple account ownership.
- Provision of false or misleading registration information.
- Chargebacks or disputed transactions filed against 99x09.
- Account inactivity for a period of 12 consecutive months.
8.2 Player-Initiated Closure
You may request the closure of your 99x09 account at any time by contacting our support team via in-platform live chat or by emailing [email protected]. Prior to account closure, any remaining real money balance will be returned to your verified payment method. Bonus credits are forfeited upon account closure. Please note that if your closure request is related to responsible gaming concerns, our team will guide you through the self-exclusion process as an alternative to full closure.
8.3 Inactive Account Policy
An account is considered inactive if no login activity has been recorded for a period of 12 consecutive months. 99x09 will send a notification to the registered email address prior to applying any inactive account administration fee. After notification, if no response or login is received within 30 days, an administrative maintenance fee of ৳100 per month may be deducted from the account balance until the balance reaches zero or the account is reactivated by the player.
8.4 Effect of Closure
Upon closure of an account — whether initiated by 99x09 or the player — these Terms & Conditions cease to apply except for provisions that by their nature survive termination, including but not limited to clauses relating to intellectual property, liability limitations, and dispute resolution. 99x09 may retain records of account activity as required for legal and regulatory compliance purposes.
Winnings Subject to Review: 99x09 reserves the right to withhold payment of winnings pending a full account review if there is reasonable suspicion of a breach of these Terms & Conditions. During any review period, the account balance will be preserved and not forfeited unless the review concludes that a material breach has occurred.
8.5 Limitation of Liability
To the fullest extent permitted by applicable law, 99x09 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the 99x09 platform. This includes, without limitation, loss of profits, loss of data, or any financial loss arising from reliance on information published on the 99x09 platform. 99x09 does not guarantee uninterrupted access to the platform, and scheduled or emergency maintenance may result in temporary unavailability.
8.6 Intellectual Property
All content on the 99x09 platform — including but not limited to the brand name, logo, interface design, text, graphics, and game integrations — is the property of 99x09 or its licensed content partners. You may not copy, reproduce, distribute, or commercially exploit any content from the 99x09 platform without prior written consent.
8.7 Contact for Legal Enquiries
For all formal legal enquiries relating to these Terms & Conditions, please contact 99x09 in writing at [email protected]. Please include "Legal Enquiry" in the subject line. We aim to respond to formal legal correspondence within 5 business days (Bangladesh Standard Time).
Have Questions About These Terms?
Our support team is available 24/7 to clarify any aspect of the 99x09 Terms & Conditions. You can also browse our FAQ for quick answers.